Shipping policy
Shipping Policy – Arham Mart
Shipping Coverage
At Arham Mart, we are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates. We currently ship to all major emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring that our customers can enjoy a smooth and reliable shopping experience wherever they are located.
Delivery Time
All orders are processed within 1–2 business days. Once shipped, delivery typically takes between 2–5 business days, making the total estimated delivery time approximately 3–7 business days. Please note that delivery times may vary during peak seasons, public holidays, or due to unforeseen logistical delays. We always strive to keep you updated and ensure timely delivery.
Shipping Charges
We offer free shipping on orders above AED 100, making it easier for you to shop more while saving on delivery costs. For orders below AED 100, a standard shipping fee ranging from AED 10–20 will be applied at checkout. All charges are clearly displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or email. This allows you to monitor your shipment in real-time and stay informed about its delivery status. Our goal is to provide full transparency and peace of mind throughout the shipping process.
Cash on Delivery (COD)
For your convenience, Cash on Delivery (COD) is available across the UAE. We kindly ask that someone be present at the delivery address to receive the order, and we recommend keeping the exact cash amount ready to ensure a smooth transaction with the courier.
Delays & Exceptions
While we aim to meet all delivery timelines, delays may occasionally occur due to factors such as public holidays, weather conditions, or high order volumes. We appreciate your understanding and patience in such situations, as we work closely with our courier partners to resolve any issues promptly.
Failed Deliveries
In the event of a failed delivery attempt, our courier partner will contact you to arrange a redelivery. Please note that multiple failed attempts may result in the cancellation of your order.
Incorrect Address
Customers are responsible for providing accurate shipping details at checkout. Arham Mart cannot be held responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Contact Us
If you have any questions or need assistance with your order, our support team is always here to help. You can contact us via email at info@arhammart.com or reach out through WhatsApp at +923287000183
Final Note
At Arham Mart, customer satisfaction is our top priority. We continuously work to improve our shipping and delivery services to provide you with the best possible shopping experience.