Frequently asked Questions.(الأسئلة الشائعة)
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What is the return policy?
Our store accepts returns.
We accept returns within 30 days of delivery.
We do not charge a restocking fee.
We do not charge a return fee.
The store provides return labels for returns.
Do you allow customers to request and manage their own returns?
Customers must contact the us to request a return.
Do you offer free shipping?
Yes, we offer free express delivery across the UAE.
Do you have retail store locations?
Right now, we are based in the UAE, but we plan to open a branch in KSA soon.
Do you offer bulk or wholesale orders?
Yes, we can provide products in bulk quantity as per the customer's requirements.
What languages are your store available in?
The online store is available in Arabic, English.
Do you offer local pickup?
No pickup locations available, we offer only shipping to your designated address.
What countries do you ship to?
At the time we offer shipping across UAE only.
Do you have active discount codes or promotions?
Yes, we offer discounts up to 25% on selected products.